Legal
Please read these terms carefully before using our store or website.
Last updated: September 2026
Welcome to OurZone. By visiting our store, using this website, or purchasing from us, you agree to the terms and conditions below. If you do not agree, please do not use our website or services.
This website is operated by OurZone store, Near Petrole pump, Mankav, Kozhikode, PIN: 673029. References to "we", "us" and "our" mean OurZone store, and "you" means the customer or visitor.
You agree to use this website only for lawful purposes. You must not misuse the site, attempt to gain unauthorised access, interfere with its operation, or use it to post or transmit harmful, misleading or unlawful content.
We try to display product descriptions, images and information as accurately as possible. Colours may vary slightly due to screen settings, and availability may change without notice. We do not guarantee that all content on the website is complete or error-free.
All prices are in Indian Rupees (INR) and, unless stated otherwise, include applicable taxes. Prices may change without prior notice. Payment must be made in full at the time of purchase using the payment methods accepted by the store. We reserve the right to correct pricing errors and to cancel or refuse any order affected by them.
Placing an order does not guarantee acceptance. We may decline or cancel an order if a product is unavailable, if there is an error in the listing, or if we suspect fraudulent activity. If we cancel a paid order, you will receive a full refund.
Returns and exchanges are handled as described in our Return and Refund Policy. Please keep your bill or proof of purchase. Items must be unused and in original packaging to be eligible, and some items may not be eligible for return.
Where a product carries a manufacturer's warranty, claims are handled according to the manufacturer's terms. We will help you with the claim process where possible, but we are not responsible for warranty decisions made by the manufacturer.
All content on this website, including the name, logo, text, images and design, belongs to OurZone or its licensors. You may not copy, reproduce, distribute or use any of it for commercial purposes without our written permission.
Any personal information you share with us, such as your name, phone number or email address, is used only to serve you, respond to enquiries and process purchases. We do not sell your personal information to third parties.
To the fullest extent permitted by law, OurZone is not liable for any indirect, incidental or consequential loss arising from the use of this website or our products. Our total liability for any claim is limited to the amount you paid for the product concerned.
This website may contain links to third-party websites. We do not control them and are not responsible for their content or practices.
We may update these terms from time to time. Changes take effect once posted on this page, and continued use of the website or our services means you accept the updated terms.
These terms are governed by the laws of India. Any dispute will be subject to the exclusive jurisdiction of the courts at Kozhikode, Kerala.
If you have any questions about these terms, please contact us:
OurZone store, Near
Petrole pump, Mankav, Kozhikode, PIN: 673029
Phone: 7025737392
Email: ourzonestorecalicut@gmail.com